Types of Data collected

This website collects the following Personal Data:

• Contact data: name, email address, company name, phone number, subject and message, voluntarily provided by the User through the contact form.
• Browsing and usage data: IP address, browser type, operating system, pages visited, time spent and other Usage Data collected automatically through cookies and analytics tools.
• Privacy consent: indication of acceptance of the privacy policy, stored to comply with consent traceability obligations.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information notices displayed before the collection of the data itself.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically while using this website.
Unless otherwise specified, all Data requested by this website is mandatory. If the User refuses to provide it, it may be impossible for this website to provide the Service. In cases where this website indicates certain Data as optional, Users are free to refrain from providing such Data, without any consequence on the availability of the Service or its operation.
Users who may have doubts about which Data is mandatory are encouraged to contact the Data Controller.
Any use of Cookies - or other tracking tools - by this website or by the owners of third-party services used by this website, unless otherwise specified, is intended to provide the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for third-party Personal Data obtained, published or shared through this website and guarantees to have the right to communicate or disseminate it, releasing the Data Controller from any liability to third parties.

Methods and place of processing of the collected Data

Processing methods

The Data Controller adopts appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of Personal Data.
Processing is carried out using IT and/or electronic tools, with organisational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in certain cases other parties involved in the organisation of this website may have access to the Data (administrative, sales, marketing and legal staff, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Data Processors can always be requested from the Data Controller.

Legal basis for processing

The Data Controller processes Personal Data relating to the User if one of the following conditions exists:

• the User has given consent for one or more specific purposes; Note: in some jurisdictions the Data Controller may be authorised to process Personal Data without the User's consent or another of the legal bases specified below, until the User objects ("opt-out") to such processing. This is not, however, applicable where the processing of Personal Data is governed by European legislation on the protection of Personal Data;
• processing is necessary for the performance of a contract with the User and/or the implementation of pre-contractual measures;
• processing is necessary for compliance with a legal obligation to which the Data Controller is subject;
• processing is necessary for the performance of a task carried out in the public interest or for the exercise of official authority vested in the Data Controller;
• processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by third parties.

It is in any case always possible to ask the Data Controller to clarify the concrete legal basis of each processing operation and in particular to specify whether the processing is based on the law, provided for by a contract or necessary to conclude a contract.

Place

The Data is processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For further information, contact the Data Controller.
The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to the details of the processing of Personal Data.

The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organisation under public international law or made up of two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.

The User can check whether any of the transfers just described takes place by examining the section of this document relating to details of the processing of Personal Data or by asking for information from the Data Controller using the contact details given at the beginning.

Retention period

The Data is processed and stored for the time required by the purposes for which it was collected.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until such contract has been fully performed.
• Personal Data collected for purposes attributable to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User can obtain further information about the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.

Where processing is based on the User's consent, the Data Controller may retain Personal Data longer until such consent is withdrawn. In addition, the Data Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, at the expiry of that period, the right of access, erasure, rectification and the right to data portability can no longer be exercised.

Cookies and tracking tools

This website uses cookies and tracking tools to ensure the correct operation of the site, improve the browsing experience and collect usage statistics in anonymous form.

When accessing the site, a cookie bar is shown that allows the User to manage cookie consent. Technical cookies are necessary for the operation of the site; analytical cookies (Google Analytics 4) are loaded only after the User's consent.

The cookies used include:

• Technical cookies: necessary for browsing and the operation of the site (e.g. cookie bar, display preferences).
• Analytical cookies: Google Analytics 4, loaded only after consent, with anonymised IP addresses.

The User can manage cookie preferences through the cookie bar on every page.

Purpose of processing of the collected Data

The User's Data is collected to allow the Data Controller to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), identify any malicious or fraudulent activity, and for the following purposes: Contact and management of requests, Statistics.

To obtain detailed information on the purposes of processing and on the Personal Data processed for each purpose, the User can refer to the section "Details on the processing of Personal Data".

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

• Contact and management of requests

  The contact form allows the User to send information, consulting or audit requests. The Data provided is used exclusively to respond to the request.

  Sending requests by email

  Requests sent through the form are forwarded by email to Cocce S.r.l.'s internal contacts through the Data Controller's email service. The User's email address is entered in the Reply-To field to allow a direct reply.

  Personal Data processed: name; email address; company name; phone number; subject; message.

  Privacy consent registration

  To comply with consent traceability obligations, acceptance of the privacy policy (required flag in the form) is recorded in a local SQLite database hosted on the Data Controller's servers. No other message content is stored in that database.

  Personal Data processed: name; email address; date/time of consent; indication of acceptance.

  Google reCAPTCHA (Google Ireland Limited)

  This website may load the Google reCAPTCHA library for SPAM protection. The reCAPTCHA check is currently disabled and no Personal Data is processed for anti-SPAM purposes. Any future activation will be communicated by updating this policy.
  Use of the reCAPTCHA system is subject to Google's privacy policy and terms of use.

  Personal Data processed: none at present.

• Statistics

  The services contained in this section allow the Data Controller to monitor and analyse traffic data and are used to keep track of the User's behaviour.

  Google Analytics 4 (Google Ireland Limited)

  Google Analytics is a statistics service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected to track and examine the use of this website, compile reports and share them with other services developed by Google.
  Google may use the Personal Data to contextualise and personalise advertisements in its advertising network.
  In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the data is recorded in any data centre or server. To learn more, see the official Google documentation.

  Personal Data processed: Usage Data.

  Place of processing: Ireland – Privacy Policy – Opt Out.

User rights

Users may exercise certain rights with reference to the Data processed by the Data Controller.

In particular, the User has the right to:

• withdraw consent at any time. The User may withdraw consent to the processing of their Personal Data previously expressed.
• object to the processing of their Data. The User may object to the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below.
• access their Data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
• verify and request rectification. The User may verify the correctness of their Data and request its updating or correction.
• obtain restriction of processing. When certain conditions apply, the User may request the restriction of the processing of their Data. In such case the Data Controller will not process the Data for any other purpose than their storage.
• obtain erasure or removal of their Personal Data. When certain conditions apply, the User may request the erasure of their Data by the Data Controller.
• receive their Data or have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain its transfer without hindrance to another controller. This provision applies when the Data is processed with automated tools and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures connected to it.
• lodge a complaint. The User may lodge a complaint with the competent personal data protection supervisory authority or take legal action.

Details on the right to object

Where Personal Data is processed in the public interest, in the exercise of official authority vested in the Data Controller or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons connected to their particular situation.

Users are informed that, where their Data is processed for direct marketing purposes, they may object to the processing without providing any reason. To find out whether the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise rights

To exercise the User's rights, Users may address a request to the contact details of the Data Controller indicated in this document. Requests are filed free of charge and handled by the Data Controller as soon as possible, in any case within one month.

To contact the DPO, write to "dpo@cocce.it".

Further information on processing

Defence in legal proceedings

The User's Personal Data may be used by the Data Controller in legal proceedings or in the preparatory stages to its possible establishment for the defence against abuse in the use of this website or of the connected Services by the User.
The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of public authorities.

Specific information

Upon the User's request, in addition to the information contained in this privacy policy, this website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For operation and maintenance needs, this website and any third-party services it uses may collect system logs, i.e. files that record interactions and that may also contain Personal Data, such as the User's IP address.

Information not contained in this policy

Further information relating to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Response to "Do Not Track" requests

This website does not support "Do Not Track" requests.
To find out whether any third-party services used support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this website as well as, where technically and legally feasible, by sending a notification to Users through one of the contact details in its possession. Please therefore consult this page frequently, referring to the date of last modification indicated at the bottom.

Where the changes concern processing whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.