CASE STUDIES: COMPLEX PROBLEMS, MEASURABLE RESULTS

The Scenario

In private healthcare and multi-site medical centres (such as the Brescia-Bergamo axis), operational efficiency is measured by the speed of access to diagnostic information. If a doctor has to wait several minutes to retrieve a high-resolution eye examination, or if data between locations is not synchronised in real time, the number of daily visits drops, waiting times increase and the facility loses revenue.

The B2B Challenge

The Group was managing significant growth in patient volume:

• Slow file sharing: eye examinations generate large files that saturated local networks and slowed doctors down when moving between locations.
• Fragmented history: risk of duplicate or outdated medical records between the Brescia and Bergamo sites.
• Scalability pressure: the need for a system able to handle over 18,000 active records without degrading performance and while ensuring maximum security of sensitive data (GDPR).

The Solution

Cocce Srl designed and implemented a custom, centralised system for acquiring and managing eye examinations:

• High-speed cloud/hybrid infrastructure: development of an optimised channel for instant acquisition of data from diagnostic machines across locations, reducing file transfer times.
• Unified, shared medical record: creation of a secure database shared in real time. Any doctor, in any Group location, can instantly access the patient's complete examination history.
• Archive performance optimisation: software architecture designed to scale beyond 18,000 patients while keeping response times under one second.

Improved KPIs

Clinical information search time, Patient response time, Medical resource utilisation.

Technologies (secondary)

High-speed cloud/hybrid infrastructure, multi-site centralised database, integration with diagnostic machinery.

Why it was not feasible in-house or with low-code tools

Integrating heterogeneous medical instruments, managing 18,000 records with response times <1s and meeting healthcare compliance requirements cannot be handled with templates or no-code tools.

The Scenario

Many manufacturing companies choose production offshoring to optimise costs, keeping strategic direction and logistics in Italy. Managing complex data flows, precision testing and material reordering between plants thousands of kilometres apart often turns into an organisational nightmare of half-updated spreadsheets, lost emails and costly production stoppages.

This was the starting challenge for the development of Comparin System, a proprietary software platform designed by Cocce Srl for a major metalworking company located between Padova and Sălard (Romania).

The B2B Challenge

Before our work, communication between the Italian headquarters and the Romanian plant relied on misaligned systems spread across 3 geographical locations:

• Stock-out risk: stock calculations and material reordering were manual, exposing the company to the risk of stopping production lines.
• Fluctuating test traceability: data on industrial wheel testing was recorded locally, making real-time quality monitoring from headquarters difficult and slow.
• Wasted man-hours: staff spent hours every day importing, exporting and cross-checking data to verify job order progress.

The Solution

Cocce Srl developed a custom app and web app ecosystem that centralises company data and automates processes:

• Real-time data aggregation: the system instantly connects foreign locations with Italian logistics, eliminating duplicate manual entries through a centralised company dashboard.
• Stock reordering automation: through predictive algorithms based on actual line consumption, the software calculates requirements and optimises inventory levels.
• Connected quality control: the software talks directly to the tracking systems and testing machinery in the production plant, digitalising tests and making them immediately available to headquarters.

Improved KPIs

Operational errors in reordering, Cost per case, Procurement lead time, Resource utilisation.

Technologies (secondary)

Custom web apps and mobile apps, predictive reordering algorithms, hardware integration (ANT+ sensors) and testing systems.

Why it was not feasible in-house or with low-code tools

Industrial hardware (ANT+ sensors, wheel testing), multi-site Italy-Romania logic and predictive reordering algorithms require a custom software architecture.

The Scenario

Professional bodies play a fundamental role in supporting and managing their professional community. With over 2,200 accountants registered, the Ordine dei Dottori Commercialisti e degli Esperti Contabili di Brescia needed to make administrative processes more efficient, improve access to services and ensure faster, more modern communication with its members.

The Public Sector Challenge

Partially integrated systems and procedures still heavily dependent on manual activities caused some operational critical issues:

• High volume of requests to the secretariat: numerous member requests to obtain documentation, check their administrative position or view training credits.
• Non-integrated systems: the institutional website and the internal management system did not communicate directly, requiring manual updates and checks.
• Limited access to services: many operations could only be performed by contacting the offices directly or during secretariat opening hours.

The Solution

Cocce Srl developed an integrated, simplified service that digitalised the entire interaction between the Ordine, the secretariat and its members:

• Dedicated web app and mobile app platform: a single access point for the 2,200 accountants, from which they can fully manage their position, download documents and monitor mandatory training.
• Advanced integration with the Ordine's management system: we created a software bridge that instantly synchronises user actions on the app with the secretariat's internal database.
• Administrative workflow automation: an automatic notification system for deadlines, fee payments and register changes, eliminating manual sending of paper communications or individual emails.

Improved KPIs

Member response time, Cost per case, Secretariat resource utilisation.

Technologies (secondary)

Web platform and mobile app, integration with the Ordine's management system, automated notification workflows.

Why it was not feasible in-house or with low-code tools

Deep integration with the Ordine's management system, SPID/CIE authentication, synchronisation of training credits with national platforms and service customisation for 2,200 members require a custom software architecture.